IMPORTANT PATIENT INFORMATION
TEMPORARY CESSATION OF OUR TRAVEL CLINIC SERVICE
Due to unforeseen circumstances our nursing team has temporarily reduced in size.
In order to continue providing you with NHS care, we have had to suspend our travel clinic services from 10/11/2016 until further notice.
We sincerely regret any inconvenience this may cause and we hope you understand that due to current excessive demands our focus is on trying to maintain our NHS services to you.
For travel information and vaccinations you can visit your local pharmacy or travel clinic(Charges may apply). We will provide you with your vaccination history free of charge.
Tell us about your recent experiences of our service.
Please click HERE and see the results HERE
||Monday - Friday
||8:30am - 7:00pm
||Alternate Saturdays (Prebooked appointments only - No Emergencies) .
||8:30am - 11:15am
Our telephone lines are closed from 12:30 to 13:30
|Telephone 01923 828488
||Facsimile 01923 828489
Emergency Out of Hours Service Dial 111
If you require medical advice or need to see a doctor urgently when the surgery is closed, please dial 111 to access the new "out of hours service". The 111 number is free to call from landlines and mobile 'phones.
The Minor injuries Department at Mount Vernon Hospital is also open from 09:00 to 20:00 every day.
Waiting too long to get an appointment?
Last week 26 patients did not attend their booked appointments. Since the beginning of the year From Jan to the end of September 1,113 appointments have been wasted by non attenders. For the benefit of all if you cannot attend, or your symptoms have eased, please cancel your appointment with the surgery at least 24 hours in advance so it can be given to a patient in need. Repeat non attenders will be removed from the surgery list.
We want to get better at communicating to make sure you can read and understand the information we send you.
Do you need information in braille, large print or easy read?
Do you need a British Sign Language interpreter or advocate?
Do you need support to lip read or use a hearing aid or communication tool?
If you find it hard to read our letters or if you need someone to support you at appointments please tell the receptionist when you visit the surgery
|Information about use of your
Patient Summary Care Record may be found HERE
|Read PPG directed enhanced services report HERE
The information contained on this site is general information which is not in any way intended to replace the specific advice that patients may obtain from their own doctor.