Telephone: 01923 828488
NHS 111: Call 111 or visit 111.nhs.uk
Contact Us Online (Anima): https://anima.thirdparty.nhs.uk/o/ha62rgmou
Patient Access: www.patientaccess.com
NHS App: www.nhs.uk/nhsapp
Find your NHS number here
You do not need to know your NHS number to use NHS services, but it can be useful to have it
Location
The Mountwood Surgery, Rickmansworth Road, Northwood, Middlesex, HA6 2RG
Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.
View area map and detailed surgery boundary map
Mountwood Surgery is located just inside Gate 1 of Mount Vernon Hospital. Gate 1 is the first entrance past the Ducks Hill Road traffic lights on the Rickmansworth Road (A404) heading towards Batchworth Heath and Rickmansworth.
After turning into gate 1 you will see the Mountwood surgery building a few metres along on the right hand side. Just before the main surgery entrance are the disabled parking spaces for those patients who have disabled parking permits which should be displayed. These disabled spaces are specifically reserved for the patients attending Mountwood Surgery.
The main patient car park, with 32 spaces is past the main surgery building with the entrance on the right hand side. You may drive straight into the car park but the car park is barrier controlled, by keypad, on exit, so you need to get the numerical code which changes daily from reception, after your appointment.
Please do not use our car park for other facilities with the hospital.
Try to bring only one car per family per visit.
If the car park is full please use the main hospital car park (30 yards further along the road, on the opposite side of the road) for which there is a charge.
For health and safety reasons please do not wait in the lane outside the car park as it restricts access for the emergency services.
By train
The nearest London Underground Tube stations are Northwood, Moor Park or Rickmansworth (all on the Metropolitan line). It can take over half an hour, walking uphill from the nearest of these, so we recommend our patients take a taxi or a bus from these stations. The Tube pages of Transport for London website can help you plan your underground journeys.
The nearest overground train station is Rickmansworth using Chiltern Railways.
For more information on rail journeys, visit the National Rail Enquiries website or call National Rail enquiries on 08457 484 950.
By bus
There are several buses that stop at Mount Vernon hospital. There are buses from Harrow, Ealing and Ruislip. For more information on tubes and buses serving the surgery, contact the London Travel Information line on 020 7222 1234 or visit the buses page of the Transport for London website.
Help getting to surgery may be available to patients who are receiving certain benefits: Healthcare Travel Costs Scheme
Disability Access
If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future. We will highlight your record with your special needs to we can help you .
Wheelchair access
The Surgery has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access. Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask Reception for assistance as they are always happy to help.
We have a disabled toilet on both floors, and a lift to the first floor.
Disabled Parking
We have 4 disabled parking bays in our smaller car park.
Hearing Loop System
We have a loop induction system at the reception desk to assist the hearing impaired.
Additional Information
More information about disability access here.
Accessibility information
Opening Hours
The surgery opening times are:
| Monday |
8:00am to 6:30pm |
| Tuesday |
8:00am to 6:30pm |
| Wednesday |
8:00am to 6:30pm |
| Thursday |
8:00am to 6:30pm |
| Friday |
8:00am to 6:30pm |
Closed Bank Holidays
Core Hours
Please note that the ‘core hours’ for Mountwood Surgery are defined as 8:00am to 6:30pm, Monday to Friday (not including bank holidays), when the door to our Reception will be open.
Telephone Calls
Telephone calls to Mountwood Surgery during these ‘core hours’ will be triaged and patients may be asked to call back if the call is not urgent. Patients will be directed to contact 111 or 999 for medical emergencies.
Consulting Times
| Monday |
8:30am to 12pm |
2.00pm to 6:30pm |
| Tuesday |
8:30am to 12pm |
2.00pm to 6:30pm |
| Wednesday |
8:30am to 12pm |
2.00pm to 6:30pm |
| Thursday |
8:30am to 12pm |
2.00pm to 6:30pm |
| Friday |
8:30am to 12pm |
2.00pm to 6:30pm |
Telephone 01923 828488
Please note: 12:30pm to 1:30pm is staff change over - emergency calls only.
Emergency Out of Hours Service - Dial 111
If you require medical advice or need to see a doctor urgently when the surgery is closed, please dial 111 to access the "out of hours service".
The 111 number is free to call from landlines and mobile phones.
You can also use NHS 111 online (111.nhs.uk). 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
More information about the NHS 111 service.
What to do in an emergency
What to do if you have a minor injury.